Quality Control Process Statement
We have a strict quality control process, which is divided into four inspection stages - IQC, IPQC, FQC, OQC. Sampling rate and frequency are set forth by the Acceptable Quality Level signed by our client. Each product type has a different quality control standard to ensure they meet strict requirements. Our QC Team is composed of educated professional that have years of experience in the QC field.
Incoming Quality Control - IQC
All incoming raw materials are checked before used. Various measurements are taken to check against approved data. Once rejected, raw material will be sent back for further examination.
In Process Quality Control - IPQC
We perform inspections during the manufacturing process. Frequency of inspection depends on the quality standard set forth by the project. All manufacture datas are recorded for future reference.
Final Quality Control - FQC
All finished goods are inspected according to our quality standard for each project. Products are sampled according to the AQL sampling rate before leaving production plant into warehouse.
Outgoing Quality Control - OQC
Random spot check will be conducted on any finished goods in the warehouse before they are released for shipment. This step is to help minimize risk of shipping out defected goods.
Proper Quarantine Procedure
Rejected material will be specially marked and moved to a quarantine area pending final disposal. Once a product is deemed rejected by the QC team, the material will be hold until further inspection. Our QC team has the right to stop a shipment if product doesn’t meet standard.
Complete Complaint Procedure
All complaints are traceable through our QC system for up to 1 year. Each complaint is followed up with further corrective actions by manufacture.